Valley Federal Credit Union Privacy

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At Valley Federal Credit Union, we make it easy to manage your money with services built around how you bank. As a member-owned credit union, we’re committed to providing secure, convenient tools and personalized service to members throughout the Rio Grande Valley.

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A Private Note to our Members:

Valley Federal Credit Union is committed to making available financial products and services that will enable you to meet your financial needs and reach your financial goals. Protecting personal information and using it in a manner consistent with your expectations is a high priority for everyone associated with our credit union.

Protect your account numbers, card numbers, PINs (personal identification numbers)and passwords.

To ensure that you can rely upon the quality of products and services, Valley Federal Credit Union stands behind the following privacy policy:

  • Valley Federal Credit Union will collect only the personal information that is necessary to conduct business. That means just what is necessary to provide competitive financial products and services – no more.
  • Valley Federal Credit Union will protect your personal information, Valley Federal Credit Union will maintain strong security controls to ensure that member information in our files and computers is protected. Where appropriate, we will use security-coding techniques to protect against unauthorized access to personal records, ensure and integrity of communications and transactions, and protect member confidentiality.
  • You will always have access to your information. As a member of Valley Federal Credit Union, you will always have the opportunity to review your information and make necessary changes to ensure that our records are complete and accurate.
  • Valley Federal Credit Union will only share information when absolutely necessary. We will only share information to administer the products and services we provide, when required to do so by the government, or when we partner with other businesses to offer a broader array of products and services.
  • Valley Federal Credit Union will only share information when absolutely necessary. We will only share information to administer the products and services we provide, when required to do so by the government, or when we partner with other businesses to offer a broader array of products and services.
  • Valley Federal Credit Union will partner only with businesses that follow strict confidentiality requirements. The businesses we select will offer products designed to enhance our members’ well being. Under no circumstances will we authorize these firms to change your account without your express consent, and we will not sell member information to telemarketing firms.
  • Valley Federal Credit Union will offer you a choice in how your information is used. Any member of our credit union may elect to keep their information from being shared with our business partner. We will inform you on how to exercise your choice, and we will take all reasonable steps to make sure your requests are followed. At least once a year, we will remind all members of their right to choose.

If after reading this notice you have any questions, please contact us at:

Valley Federal Credit Union
183 East Price Road
Brownsville, Texas 78521
vfcu.imagineitstudios.com/
(956) 546-3108

Why Bank with VFCU?

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Member-owned, with service that puts you first

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Local decision-making and fast, friendly service

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Secure online and mobile banking tools

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Support from a community-focused credit union

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Two branches serving Brownsville and Harlingen

Ready to Get Started?

Open an account online or speak with a Valley Federal Credit Union representative to find the best option for you.

Have questions? Call us at (956) 546-3108.

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