[vc_row][vc_column][vc_row_inner][vc_column_inner][vc_column_text]Scams and fraud are constantly evolving — but so are we. Valley Federal Credit Union is here to help you stay a step ahead of the criminals trying to steal your money or information.
If you suspect fraud:
Call us right away or reach out to:
· Visa Debit: 1-800-472-3272
· MasterCard: 1-866-422-8053
Spot the Signs Before They Strike
Fraudsters use clever tricks — fake texts, emails, and calls — to get your info.
Here’s how to protect yourself:
- Review your account activity often
- Never share personal details or passwords
- Change your online banking passwords regularly
- Report anything unusual immediately
Learn how to recognize common scams →
Don’t Trust Caller ID
Caller ID cannot be trusted. Scammers spoof numbers every day, including credit unions like VFCU, to trick people into answering.
The takeaway: Never rely on caller ID to verify who’s calling. Stay smart about scams
Fraud steals your information — scams trick you into giving it away.
Knowing the difference helps you stay safe.
Explore fraud prevention tips →
Fraud Facts at a Glance
Online scams change fast. Stay informed about new tactics targeting members just like you.
How VFCU Protects You
Your safety is built into everything we do.
We partner with trusted national agencies to fight fraud on every front:
- FBI Internet Crime Complaint Center
- National Association of Attorneys General (NAAG)
- S. Secret Service
Protecting Your Online Banking Account
At Valley Federal Credit Union, protecting your personal and financial information is a priority. Additional identity verification helps safeguard your online banking account against unauthorized access.
How Additional Login Verification Works
When signing in to online banking, you may be asked to verify your identity using a security code sent to your registered phone number. This additional step helps protect your account by confirming that the person attempting to sign in is authorized.
Tips for Keeping Your Account Secure
- Never share your online banking password or verification codes with anyone.
- Keep your contact information updated so you can receive important account notifications.
- Be cautious of unexpected calls or text messages requesting personal information.
- Remember that caller ID can be spoofed. Never rely on caller ID alone to verify that someone is contacting you from VFCU.
- If you receive a suspicious message or notice unusual account activity, contact Valley Federal Credit Union directly using its official contact information.
Important: VFCU will never ask you to disclose your online banking password or one-time security code in an unsolicited call, email, or text message.
Want to Learn More?
Discover how federal regulators and VFCU work together to keep your funds secure.
Visit the NCUA for details →[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]
